FAQs

How can I get more knowledgeable on the products you sell before I come to visit one of your locations?
Click here to visit the Hearth, Patio & Barbecue Association’s website.

What type of information do I need to bring in if I have an existing fireplace?
Click here for measurement chart

Do you offer installation and service?
HearthWorks Centers have our own service department and our recommended installers have to be NFI certified and licensed according to Massachusetts and New Hampshire regulations.

If I buy a product from you can I install it myself?
All of our stores have factory trained salespeople to educate you on the proper methods of installing the product you’re buying. We will design your venting run with the information you provide us and you may return any overage.